Rental process
How a Refrigerated Trailer Rental Works
From first call to pickup — exactly what happens, what you need on site, and what we handle.
Quick answer
Request availability, confirm the unit and quote, then I Got Chills delivers and positions the trailer at your site. You connect it to a 115/120V dedicated 20-amp circuit, set the temperature and load your product. At the end of the rental period we collect the trailer.
Step by step
Six Steps From Call to Cold
- 1
Tell Us What You Need
Location, cooler or freezer, what you're storing, start date and expected duration. Emergencies go by call or text.
- 2
We Confirm Availability
Your requirements are checked against current bookings and equipment. You get a straight answer and a rental quote.
- 3
Delivery & Placement
The trailer is delivered, positioned on a firm level surface and set on its jacks, ready to connect to power.
- 4
Connect & Load
Plug into a dedicated 20-amp 115/120V circuit, set the thermostat, let it pull down to temperature, then load.
- 5
Your Rental Period
Use the trailer for as long as your booking runs. Extensions are possible subject to availability.
- 6
Pickup
When the rental ends, unload the unit and I Got Chills collects it from your site.
What you provide
- A firm, reasonably level placement area
- Clear access for delivery and pickup
- A suitable power connection within reach
- Any landlord or property approvals for placement
- Loading and unloading of your own product
- Notice if you need to extend the rental
Power requirements
- Standard 115/120V electrical supply
- Dedicated 20-amp circuit
- Standard 3-prong connection
- GFCI required for appropriate outdoor connections
- Generator operation may be possible — customer provides the generator unless otherwise confirmed
Reference
Delivery and Operating Details
- Delivery
- Handled by I Got Chills, including positioning
- Relocation
- Customers should not tow or move the trailer
- Temperature
- Approximately -18°C to +4°C, one setpoint at a time
- Pull-down
- Allow time to reach setpoint before loading
- Monitoring
- Interior thermostat plus exterior temperature gauge
- Security
- Lockable unit; you control access
Contact I Got Chills to confirm temperature requirements and unit suitability before storing specialty, regulated or temperature-sensitive products.
Process questions
How do I book a refrigerated trailer?
Send your requirements through the availability form or call or text 1-403-463-4826. You'll get confirmation of what's available for your dates along with a rental quote.
Who sets up the trailer?
I Got Chills delivers the trailer, positions it on your site and later collects it. You connect it to your power supply and set the thermostat for your product.
How long does delivery take on the day?
Placement is usually quick once the site is accessible and the surface is suitable. The main variables are access, clearance and where the power connection sits.
What do I need to have ready before delivery?
A firm, level placement area, clear delivery access, and a 115/120V dedicated 20-amp outlet within reach of the supplied cord — GFCI protected for outdoor connections.
Need Cold Storage? Let's Get You the Right Trailer.
Tell us what you are storing, where it needs to go and how long you need it. Emergency requests are handled by call or text 24/7.