FAQ'S​

All of our trailers run on standard household 120V power and require a 20A service. If the trailer is to be plugged in outdoors, a GFCI outlet is required. A vast majority of household/commercial outlets meet these requirements.

YES! Our trailers normally run on a 115/120V, dedicated 20 amp electrical supply. This is a pretty standard 3-prong, household plug. If you do NOT have suitable electrical power available within 50′ of where the trailer will be parked, then YES, you can use a Generator to power the trailer. We recommend using at least a 6000-6500 Watt Generator, to be safe. We do NOT supply the Generators.

Not much! One of our Chill Crew will deliver and set up the trailer and answer any questions you have. All you need to do is have a relatively flat area picked out where we can drop the trailer and have the required power nearby (unless running on a generator). We’ll take care of the rest!

We are very diligent with the maintenance of our trailers and their equipment. In the unlikely event that there is a problem, you can call our service hotline at 1-844-424-4554. One of our Chill Crew will have you back up and running in no time.

All of our trailers come with a 50′, 10 gauge extension cord that can plug directly into any 120 V electrical outlet. Please ensure that the parking spot for your I GOT CHILLS refrigerated trailer is within 50 feet of your power supply.

In addition to cash and cheque, we accept Visa®, Mastercard®, American Express® and E-Transfer payments. 

To make a reservation, please call or text us at 1-844-424-4554 or email us at sales@igotchills.ca. In order to make your reservation we require a deposit of 25% or $100, whichever is the greater amount, and a valid credit card number.

Absolutely! A reservation may be cancelled at any time. If a reservation is cancelled more than 7 days prior to the start date of the reservation, the deposit will be fully refunded. If the reservation is cancelled 7 days or less prior the start date of the reservation, the deposit is non-refundable.

No. Our trailers are only to be delivered and moved by one of our Chill Crew.

Each trailer comes with a keyed padlock on the door to prevent unauthorized access to the contents inside and a hitch lock to prevent the entire trailer from being moved or stolen.